If you have a complaint, first contact the consumer service division at:
Servicio Uniteller at 1 (800) 456-3492
For Alaska Residents Only:
If your issue is unresolved by Servicio UniTeller, Inc. (1.800.495.5674), please submit formal complaints with the State of Alaska,
Division of Banking & Securities.
Please download the form here.
Submit formal complaint forms with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK
99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected]
or call Nine Zero Seven Four Six Five Two Five Two One
100 North 15th Avenue, Suite 261.Phoenix, AZ 85007
Financial Division: (602) 771-2800
+1 602-771-2800
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
1.800.981.4429
Servicio Uniteller, Inc. is licensed and regulated as a money transmitter by the California Department of Financial Protection and Innovation.
If you have any complaints regarding any aspect of the money transmission services provided by Servicio Uniteller, Inc., you may contact the California Department of Financial Protection and Innovation (DFPI).
Toll-Free Telephone Number: 1-866-275-2677
Email: consumer.services
@dfpi.ca.gov
By Mail:
California Department of Financial Protection and Innovation Consumer Services 651
Bannon Street, Suite 300
Sacramento, CA 95811
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmission Modernization Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite
@state.co.us
website: banking.colorado.gov/
industry/money-transmitters
MOT requires that money transmitters post this notice in a conspicuous, well-lighted location visible to customers.
1.202.727.8000
320 West Washington Street, 3rd Floor. Springfield, IL 62786
1.888.473.4858
1.317.232.3955
1.800.382.4880 (IN Only)
1.207.624.8527
1.800.332.8529 (ME Only)
The Commissioner of Financial Regulation for the state of Maryland will accept all questions or complaints regarding this authorized delegate of Servicios UniTeller, Inc. -Unique NMLS Identifier No. 928684, at the office of Financial Regulation.
Attn: Consumer Services, Unit 100 South Charles Stree Tower I, Suite 5300 Baltimore, MD 21201
Toll free telephone number:
(888)784-0136
Customers can verify the licensing status of Servicios UniTeller at nmlsconsumeraccess.org
1.877.999.6442
Servicio Uniteller, Inc. is licensed and regulated as a Money Transmitter by the New York State Department of Financial Services (NYDFS).
If you have any questions or complaints regarding our money transmission services, please contact:
Servicio Uniteller, Inc.
218 Route 17 North
Rochelle Park, NJ 07662
Toll-Free: 1-800-495-5674
If your complaint is not resolved to your satisfaction, you may contact the New York State
Department of Financial Services:
New York State Department of Financial Services
Consumer Assistance Unit
1 State Street
New York, NY 10004
Online: NYDFS Consumer Complaint Portal: myportal.dfs.ny.gov/guest-applications/consumer-complaint.
1.800.874.9791
1.919.733.3016
1.866.814.9710 (OR Only)
1.503.378.4140
1.717.787.1854
1.800.722.2657
1492 Ave. Ponce De León Suite 600, Edif. Centro Europa, San Juan, Puerto Rico 00907
787-723-3131
1511 Pontiac Avenue. Cranston, RI 02920
401-462-9503
www.dbr.ri.gov/banking-securities-and-charitable-organizations/banking
1.800.778.4215
Servicio Uniteller, Inc. is licensed and regulated as a money transmitter by the Texas Department of Banking.
If you have a complaint regarding any aspect of the money transmission or currency exchange services provided by Servicio Uniteller, Inc., please first contact our Customer Support team by telephone: 1-800-495-5674
If your complaint is not resolved, you may contact the Texas Department of Banking:
Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd.
Austin, Texas 78705-4294
Toll-Free Telephone Number:
1-877-276-5544
Fax: (512) 475-1288
Email: [email protected]
Subject Line: Complaint/Inquiry
Website: www.dob.texas.gov
324 South State Street, Suite 201. Salt Lake City, Utah 84111
1-801-538 – 8830
5049 Kongens Gade. St. Thomas, Virgin Islands 0080
1-340-774-2991
https://ltg.gov.vi/departments/banking-insurance-and-financial-regulation/
1.804.371.9657
1.800.552.7945 (VA Only)
1.304.558.2294